01
Start with one complete request
Send your route, local date and time, passenger count, luggage and flight number for airport pickup. We check availability and reply with the vehicle, price and meeting plan. Do not treat sending a message as an automatic reservation.
02
From your flight to the arrivals meeting
Before flying, send the flight number and local arrival date. Agree the terminal, public meeting point and direct phone number. After passport control and baggage collection, follow the agreed name-sign instructions. Save them offline; if you cannot find the driver, call or message before changing location. The meeting point is confirmed for your flight, not one fixed gate for every passenger.
03
Flight changes and waiting
The driver follows the actual arrival using your flight number. If the airline changes your flight number or travel date, send the update yourself. Message after landing if passport control or baggage takes longer. Agreed extra waiting is free; keep direct contact so the pickup can be adjusted. A cancelled flight or new itinerary needs a fresh written confirmation.
04
Written confirmation before departure
Send the date, local time, route, passengers and every bag through WhatsApp or Telegram. A message is an enquiry until the driver confirms availability, vehicle, total and meeting point. No prepayment or deposit is required; pay the driver in Baku in the agreed currency. Cancellation before the journey starts is free. Notify changes directly and save the updated confirmation.
05
Changing an agreed journey
Tell the driver before changing the destination, adding addresses or extending service hours. Ask for the revised plan and total in writing. Included waiting and short route stops do not automatically cover a different destination or another service day.
Agreed extra waiting and short stops at interesting places along the route are included at no extra charge.